Downloads & Documentation Centre
Access official WHQL-certified thermal printer drivers, presentation scanner programming guides, depot operational manuals, and customer-only software release bundles.
Ideaz POS Thermal Printer Windows Driver Packagev4.8.2
Official WHQL-signed Windows drivers for Ideaz and Solum 80mm high-speed thermal ticket printers. Compatible with Windows 10, 11, and Windows Server.
Omnidirectional 2D Presentation Scanner Quick Configuration GuideRev 2.4
Printable barcode programming sheets to configure scanner volume, enter-key carriage return suffixes, and high-density 2D reading modes.
VisionCount Operator Line Calibration & Daily Cleaning Manualv3.1
Standard operating procedures for depot staff: camera lens maintenance, optical illumination check, and conveyor belt alignment procedures.
SAC Automated Cashier Daily Balancing & Cassette Loading Proceduresv2.0
Step-by-step manager guide for end-of-day audit printing, note replenishment, clearing paper jams, and diagnostic self-test procedures.
Solum Point of Return (POR) Station Suite 2026v26.4.1
Core depot cashier station application, database replication daemon, and ABDA transaction compliance engine. Requires active support contract & site key.
VisionCount Edge Runtime & Neural Classifier Update (Q3 2026)v3.8.0
Updated container classification weights for newly registered provincial beverage containers and enhanced multi-tier sorting algorithms.
SAC Dispenser Controller Firmware & Security Updatev5.2.3
Banknote sensor optical curve update for Canadian polymer notes and enhanced anti-jam retry routines.
NextinLine Digital Chime & Display Client Imagev2.2.1
Turnkey client software for HDMI display screens, multi-counter priority queuing, and automated audio chime notifications.
Ideaz Depot Network Architecture & PCI Compliance TopologyRev 4.0
Reference network architecture diagram showing VLAN segmentation for POS touchscreens, ATM cashiers, AI cameras, and public guest Wi-Fi.
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Ideaz technicians provide remote update deployments and staging for contracted facilities. Submit a support ticket and our team will schedule an off-hours upgrade window.